Let guests update their own trips. You stay in control.
Guests can request date, room, or attendee changes from their trip page in seconds. Organizers approve with one click — and the hotel, the rooming list, and the guest itinerary all update automatically.
The end of "can you change my reservation?" emails
Guest-Initiated Changes turns a multi-day email chain into a 30-second self-serve request — with full organizer oversight.
Guests change their own dates and rooms
Guests open their personal trip page, pick new check-in/check-out dates or update their room type, and submit a request in seconds — no email threads, no spreadsheet edits.
Every change goes through you
Each request lands in the organizer's inbox with the policy impact, attrition implications, and rate delta laid out clearly. Approve in one click, or push back without leaving the dashboard.
The hotel and the guest stay in lockstep
Once you approve, Workgrounds notifies the hotel, updates the room block, and emails the guest a confirmed itinerary. No manual rooming list edits, no missed updates.
From request to confirmation in under a minute
Guest requests
From their trip page, the guest picks new dates, a different room, or adds personal nights — and submits.
Organizer approves
You see the cost delta, attrition impact, and policy fit at a glance. One click to approve or decline.
Workgrounds syncs
We notify the hotel, update the rooming list, and send the guest a confirmed itinerary. No manual work.